ASC Management: Technology Guide for ASC Administrators

Key Takeaways

People, processes, and technology form the foundation of strong ASC management. Physician engagement, staff empowerment, and the right software drive sustainable success.
Digital transformation is no longer optional. ASC management systems like SIS Complete enable data-driven decisions, streamlined workflows, and improved compliance.
Operational excellence begins with financial precision. Efficient revenue cycle management, coding accuracy, and payer collaboration ensure profitability and resilience.
Accreditation and compliance should be ongoing, not episodic. Embedding compliance into daily operations creates safer, higher-performing surgery centers.
The future of ASC management is integrated. Solutions that combine technology and expert RCM services—like those from SIS—position centers to thrive amid growing complexity.

Chapter One

3 Top Management Goals for ASC Administrators

ASC administrators juggle multiple priorities, from delivering exceptional surgical care and outcomes to managing physicians, staff, and daily operations. Below are three top management goals that define successful ASC leadership.

1. Strengthen Physician Engagement

Strong physician engagement is essential to ASC performance. Administrators must increase collaboration between the surgery center and physicians’ offices to improve efficiency and satisfaction.

Key strategies:

Enable seamless data sharing. Integrated ASC software lets offices submit electronic case requests, track schedules, and communicate in real time — minimizing manual work and errors.
Streamline scheduling. Visibility into surgical block times reduces cancellations and optimizes resource use.
Identify a physician champion. A respected, well-informed physician leader can bridge communication gaps, advocate for ASC initiatives, and provide valuable insight during board discussions.

Why it matters:
Better communication, transparency, and collaboration strengthen relationships, reduce friction, and make your ASC a more attractive partner for surgeons.

2. Foster Staff Engagement and Retention

Your team is the backbone of ASC success. Recruiting, empowering, and retaining engaged employees drives both performance and patient satisfaction.

Key strategies:

Hire strategically. Ask current staff for referrals — they often know skilled professionals seeking new opportunities.
Provide ASC-specific tools. Equip your team with technology designed for their workflows (e.g., scheduling, clinical documentation, revenue cycle management). Generic systems that require workarounds frustrate staff and hurt productivity.
Empower accountability. Set clear expectations, communicate goals, and provide the autonomy to execute. Pair this with ongoing feedback and support.
Invest in training and growth. Help staff understand how their work supports ASC success and provide the education needed to reach their potential.

Why it matters:
When staff feel supported and valued, turnover drops, efficiency improves, and patient care quality rises.

3. Drive Technology Enablement

Technology is a cornerstone of ASC management success. The right software solutions enhance decision-making, streamline workflows, and improve cost efficiency across the organization.

Key benefits:

Operational efficiency. Software solutions like Surgical Information Systems’ SIS Complete can automate scheduling, streamline documentation, and simplify the revenue cycle.
Data-driven insights. ASC analytics tools help identify trends, track KPIs, and uncover performance improvement opportunities.
Enhanced communication. Unified platforms keep administrators, staff, and physicians aligned in real time.

Why it matters:
Empowered employees, engaged physicians, and well-informed administrators create a ripple effect — better operations, happier teams, and superior patient outcomes.

The Bottom Line: Aligning People, Processes, and Technology

Strong physician relationships, engaged staff, and the right technology form the foundation of ASC success. Aligning these three priorities helps administrators boost efficiency, strengthen teamwork, and deliver exceptional patient care.

Chapter Two

Key Drivers Behind the Adoption of New Technology by ASCs

ASCs face growing pressure from multiple fronts — tighter reimbursements, increased regulatory scrutiny, expanded reporting requirements, and rising competition for physicians, patients, and staff.

To stay competitive and efficient, more are investing in ASC management software to improve care quality, reduce errors, cut costs, boost efficiency, and maintain compliance. The result: higher satisfaction for physicians, patients, and staff alike.

Below are key factors driving the adoption of new software and technology across ASCs today.

1. Improve Data Collection and Analytics

Accurate data is the foundation of sound decision-making. By collecting and analyzing operational data, ASC administrators can improve cost efficiency, patient outcomes, and profitability.

How technology supports data-driven management:

Electronic health records (EHRs): Enable access to extensive clinical data that paper charts can’t easily provide. EHR insights reveal trends, outcomes, and improvement opportunities.
Data analytics tools: Identify performance patterns, establish benchmarks, optimize scheduling, and maximize resource allocation.
Regulatory compliance: Streamlined data collection supports Ambulatory Surgical Center Quality Reporting (ASCQR) requirements. Missing or incomplete data can result in Medicare payment reductions.

Why it matters:
Better data visibility leads to smarter decisions, stronger compliance, and improved patient care.

2. Minimize Revenue Cycle Challenges

Technology plays a key role in enhancing ASC billing and collections to sustain healthy cash flow and strengthen revenue cycle performance.

Benefits of ASC software solutions:

Faster claims completion and submission
Improved staff productivity and reduced manual workload
Quicker payments and fewer denials
Lower administrative costs

To maximize these benefits, develop an IT roadmap and add applications methodically. Technology adoption succeeds only when supported by staff training and buy-in.

Example:
A user-friendly patient portal with integrated digital payment options can streamline collections and increase patient satisfaction — provided the interface is intuitive and staff know how to support its use.

3. Outsource Revenue Cycle Management

While technology can shorten your revenue cycle, it’s not a standalone solution. The right expertise is essential to fully leverage ASC software and analytics.

Benefits of outsourcing your revenue cycle:

Access to specialized expertise and benchmarking data
Consistent reporting and performance monitoring
Reliable staffing coverage and support
Freedom to focus internal resources on patient care

Best practices for successful outsourcing:

Evaluate your ASC’s needs before selecting a partner
Set clear goals and measurable KPIs
Review performance reports monthly
Regularly update targets to prevent stagnation

Outsourcing RCM combines human insight with technology-driven precision, creating a balanced approach to revenue cycle management.

The Bottom Line: Why Technology Adoption Matters

Adopting the right technology allows ASCs to adapt to market pressures while improving operational efficiency, compliance, and financial health. From EHR integration to automated billing and outsourced revenue management, digital transformation enables better outcomes for every stakeholder involved.

Chapter Three

Improving Staff Performance and the Patient Experience

Delivering an outstanding patient experience is essential to attracting and retaining patients. When ASC staff are freed from repetitive administrative tasks, they can focus on providing exceptional care.

Patient tracking systems and other ASC management tools enable better communication, reduce errors, and provide real-time updates to staff, physicians, and families — ensuring nothing falls through the cracks. Here’s how these technologies improve ASC management and patient outcomes across each stage of care.

1. Pre-Op and PACU Areas

Patient tracking technology gives clinical staff centralized access to all relevant patient data, supporting safer, more efficient surgical events.

Key benefits:

Centralized access: View patient demographics, assigned bay, procedure details, surgeon, anesthesia type, and allergy information — all in one system.
Near-real-time updates: Information refreshes automatically as clinical documentation is completed, eliminating manual updates or paper-based tracking.
Improved efficiency: Software automatically reorders patients as they progress through care, groups them by category (e.g., specialty or surgeon), and removes discharged patients.
Digital accuracy: Top platforms replace dry-erase boards and reduce errors caused by illegible handwriting or delayed information transfer.

By moving from manual to digital tracking, ASCs can accommodate more patients without compromising accuracy, legibility, or communication efficiency.

2. Operating Room

Digital operating room (OR) boards offer a clear, real-time view of each OR’s status throughout the day, helping staff coordinate more effectively.

Benefits include:

Improved visibility: Staff can see where each patient and provider should be at any time, reducing confusion and downtime.
Proactive scheduling: Color-coded indicators show when cases are delayed, prompting quick corrective actions to keep the schedule on track.
Operational efficiency: Prevents cascading delays, controls costs, and supports better patient outcomes by ensuring timely transitions between procedures.

Real-time OR boards help maintain surgical flow, reduce miscommunication, and improve the overall patient experience.

3. Waiting Room

Patient tracking displays in waiting rooms enhance communication and reduce anxiety for patients’ families and friends.

How it works:

HIPAA-compliant displays: Use unique patient identifiers and progress bars to communicate status updates without revealing personal information.
Reduced stress: Keeps visitors informed and reassured throughout the surgical process.
Less staff interruption: Families no longer need to ask front desk staff for updates, allowing employees to focus on patient care.

This technology improves satisfaction across the board. Patients feel more at ease, families stay informed, and staff face fewer interruptions.

Using Patient Tracking Technology to Enhance Outcomes and Satisfaction

Even well-run facilities can uncover hidden inefficiencies through digital tracking. Patient tracking technology helps identify workflow gaps and streamline coordination across departments.

What to look for in a system:

Designed specifically for ambulatory surgery centers, not hospitals or general clinics
Seamless integration with your existing EHR and documentation systems
Real-time synchronization between electronic records and digital displays

Result: A more connected, data-driven environment that boosts patient satisfaction and staff productivity.

Other ASC Software and Technologies That Deliver Results

Beyond patient tracking, additional ASC technologies can further strengthen staff performance and patient experience:

Pre-operative communication tools: Electronic questionnaires, surgical instructions, and reminders reduce same-day cancellations and prepare patients for procedures and payment responsibilities.
Clinical documentation systems: Integrated tools that support all surgical phases, enhancing workflow efficiency and driving more value from your EHR.
ASC–surgeon office integration platforms: Software that connects ASCs with affiliated surgeons’ offices for streamlined communication. These systems give schedulers real-time access to ASC availability and simplify coordination between facilities — increasing satisfaction for staff, surgeons, and patients alike.

The Bottom Line: Technology as a Foundation for Better Care

By using ASC-specific software — from patient tracking to communication and documentation tools — administrators can streamline workflows, reduce staff stress, and deliver a superior patient experience. The result is a more efficient, responsive, and patient-centered ASC.

Chapter Four

Strategies for Overcoming ASC Revenue Cycle Challenges

Cash flow is king — and for ambulatory surgery centers, improving the revenue cycle is a key pillar of effective ASC management. By implementing streamlined workflows and using modern ASC software, administrators can accelerate reimbursement, reduce denials, and improve overall financial health.

This chapter outlines several ways to overcome common revenue cycle challenges and find opportunities for lasting improvement.

Strengthen the Foundations of Your Revenue Cycle

An efficient revenue cycle begins with understanding your current billing processes. Focus on three core areas to strengthen cash flow and financial performance.

1. Enhance billing performance

Effective ASC billing requires coordination between skilled staff, engaged physicians, and properly configured systems.

10 steps to boost your billing performance:

Collect accurate financial data (payer mix, service mix, physician productivity, implant usage).
Analyze financial reports to find inefficiencies.
Benchmark performance annually.
Set achievable goals and remove obstacles to progress.
Provide staff training to strengthen billing competency.
Monitor results and offer regular feedback.
Hold staff accountable and encourage proactive problem-solving.
Audit data regularly to ensure strategy alignment.
Communicate often about progress and roadblocks.
Reassess quarterly and adjust goals accordingly.

2. Improve patient payment collections

With patients now responsible for a larger share of surgical costs, ASCs must balance effective collections with empathy and transparency.

10 steps for more effective patient payment collection:

Educate all staff, including affiliated offices, on point-of-service collections.
Standardize collection policies and enforce consistency.
Continuously analyze collection performance for improvement.
Involve staff in process refinement and empower their ideas.
Learn from challenging cases to improve future interactions.
Train staff to communicate with empathy during billing discussions.
Recognize warning signs of patient distress and respond tactfully.
Conduct payment conversations privately and, ideally, before surgery day.
Clarify accepted payment methods upfront.
Set high performance standards, aiming for 100% collection when possible.

3. Leverage technology to improve the revenue cycle

Digital tools can significantly enhance billing, submission speed, and payment timelines.

10 ASC technology best practices:

Research systems carefully before implementation.
Master core platform functions first.
Explore advanced features once staff is comfortable.
Evaluate new capabilities for real value.
Provide ongoing staff support and training.
Test staff competency to ensure full adoption.
Require consistent software use across all roles.
Communicate physician responsibilities in the workflow.
Track productivity and user satisfaction.
Gather patient feedback on how tech affects their experience.

Improve ASC Coding Accuracy

Accurate coding is central to a healthy, compliant revenue cycle. Errors can lead to lost revenue, denials, insurance audits, frustrated patients, and even fraud investigations.

Strategies to enhance coding performance:

Keep coders informed about payer changes, new procedures, and evolving regulations.
Involve physicians by encouraging detailed operative reports and direct collaboration with coders.
Hire coders with ASC-specific experience and provide continuing education.
Review every denial to pinpoint and address root causes.
Conduct regular internal audits and use findings for targeted retraining.
Set clear productivity and accuracy goals, with performance incentives.
Develop contingency plans for coder absences and workload peaks.
Schedule annual third-party assessments for compliance and efficiency insights.
Consider outsourcing coding and billing functions for added accuracy and reduced delays.

Understand Reimbursement Trends

Understanding the latest reimbursement and payment trends is essential for maintaining financial stability in an increasingly complex ASC landscape. The following developments are shaping how ambulatory surgery centers plan, negotiate, and optimize revenue in 2025 and beyond.

Expansion of higher-acuity procedures to the ASC setting: CMS continues to expand the list of ASC-approved procedures, with more spine, cardiovascular, and orthopedic surgeries migrating from hospitals to outpatient environments.
- Impact: This shift creates new revenue opportunities for ASCs but also brings greater operational and reimbursement complexity, particularly in anesthesia management, implant costs, and payer contracting.

Growth of value-based and bundled payment models: While fee-for-service is still common, payers and health systems are increasingly exploring bundled and value-based payment models for high-volume ASC procedures (e.g., total joint replacements).
- Impact: ASCs demonstrating quality outcomes and cost efficiency can negotiate stronger contracts and share in savings — rewarding centers that invest in data analytics and coordinated care models.

Heightened prior authorization and documentation scrutiny: CMS and commercial insurers are expanding prior authorization requirements for outpatient surgical procedures, particularly high-cost and newly added codes.
- Impact: Reimbursement delays and administrative burden are rising. ASCs must use technology-driven authorization tracking and ensure comprehensive documentation to maintain compliance and speed up payment cycles.

Increasing patient financial responsibility: Patients continue to bear a larger part of their surgical expenses due to high-deductible plans and cost-sharing models.
- Impact: ASCs are focusing on transparent pricing, flexible payment options, and improved pre-service financial counseling to maintain patient satisfaction while safeguarding collections.

Technology-driven contracting and reimbursement analytics: Leading ASCs are using advanced data analytics to model reimbursement scenarios, evaluate payer performance, and inform contract negotiations.
- Impact: Data transparency gives administrators leverage when negotiating with payers, enabling better rates and helping identify underperforming contracts sooner.

Integration of quality and health-equity metrics into reimbursement: CMS’s 2025 updates to the Ambulatory Surgical Center Quality Reporting (ASCQR) Program introduce new measures focused on patient safety, readmissions, and health-equity reporting.
- Impact: Reimbursement is increasingly tied to performance on these metrics. ASCs must strengthen data collection and quality reporting systems to avoid penalties and qualify for incentive payments.

Recognize the Importance of Clean Claims

A clean claim is one that’s accurate, complete, and accepted on the first submission — with no need for rework. Clean claims accelerate payment, reduce administrative costs, and improve overall KPIs.

How to improve your clean claim rate:

Ensure all contributors (physicians, coders, billers) understand their role in claim accuracy.
Establish detailed workflows and accessible cheat sheets for every step.
Provide training and ongoing support to keep processes current.
Regularly update workflows for greater efficiency.
Use ASC technology to automate and verify claim data.
Monitor claim performance metrics closely and address declines immediately.
Foster cross-department communication to eliminate silos and reinforce accountability.

Achieve Managed Care Contracting Success

Strong payer contracts are critical to financial success. Preparation and relationship-building are key.

Steps for effective managed care contracting:

Gather internal and external data — costs, market rates, payer methodologies, and CMS schedules.
Analyze your competitive positioning and define minimum acceptable reimbursement levels.
Organize your findings to strengthen negotiation arguments.
Set timelines and track contracting milestones.
Approach negotiations with confidence and fairness.
Build relationships with payer representatives and focus on mutual value.
Revisit contracts regularly to ensure they reflect current operations and regulations.

Effective contracting ensures predictable reimbursement and strengthens long-term payer partnerships.

The Bottom Line: Building a Stronger Revenue Cycle

ASCs that integrate skilled staff, streamlined processes, and modern technology can significantly enhance financial outcomes. From clean claims to coding accuracy and managed care success, each improvement builds on the last, driving consistent, predictable revenue flow and a more resilient operation.

Chapter Five

ASC Accreditation and Compliance Issues

Accreditation and compliance are vital aspects of ASC management, requiring continuous attention and structured processes. Earning and maintaining accreditation demonstrates an ASC’s commitment to patient and staff safety, high-quality care, and operational excellence. Accreditation not only enhances reputation among patients, physicians, and payers, but also strengthens compliance with state and federal requirements.

Maintaining Compliance

Although ASC accreditation isn’t mandated federally, many states and private payers require it for licensing or contracting. Maintaining accreditation takes continuous attention and disciplined processes. The following best practices can help your ASC prepare for surveys and sustain compliance year-round.

1. Keep accreditation in focus

Make accreditation part of your culture.

Discuss requirements regularly in staff meetings.
Highlight relevant standards in internal communications.
Share best practices and success stories from other ASCs.

Frequent reminders reinforce that compliance is everyone’s responsibility—not just a task during survey season.

2. Conduct mock surveys

Simulated surveys help identify and correct weaknesses before regulators find them.

Designate an internal lead or hire an external consultant familiar with your accrediting body’s standards.
Have mock surveyors observe daily practices, review records, and interview staff.
Debrief after each mock survey, documenting corrective actions and next steps.

Proactive preparation reduces stress and ensures your team stays audit-ready.

3. Invest in resources that support compliance

Compliance thrives when staff have the right tools and education.

Use ASC-specific documentation and analytics software to improve accuracy and reporting.
Send team members to ASC conferences, webinars, or industry events.
Encourage subscriptions to professional publications covering accreditation updates.

Empowered, informed employees are your strongest compliance asset.

4. Adopt an ASC-specific electronic health record (EHR)

An ASC-tailored EHR simplifies charting, documentation, and survey readiness. Choose a vendor that keeps systems current with CMS and accrediting body standards so your ASC can easily produce consistent, compliant records during inspections.

5. Perform regular regulatory compliance checks

Routine internal audits keep your ASC aligned with CMS, OSHA, CDC, NFPA, CLIA, and state requirements. Delegate checks by frequency:

Daily: Medication refrigerators, blanket/fluid warmers, crash cart, malignant hyperthermia (MH) cart, emergency equipment, exits and corridors are clear, autoclaves

Weekly: Eyewash stations, emergency generator, nurse call system

Monthly: Exit light inspection, emergency lighting, generator, expired medications, Fire extinguishers, crash cart (interior contents), pest control

Quarterly: Complete notes, reports, and minutes from QAPI committee (including information from safety, infection prevention, pharmacy coordinators, and review occurrence reports and peer review); fire drills; clean the ice machine; send dosimeters for readings; check the HVAC

Annually: Review/revise safety plan; summarize fire extinguisher checks and check fire alarm system, including smoke and fire dampers; disaster drill; medical gas and vacuum system inspection; review and revision of policies and procedures; DEA narcotic count; staff immunizations; training (HIPAA, OSHA, emergency management plan); contract quality review; fire door inspection; HVAC duct cleaning; C-arm/laser inspections; radiation safety checks

At least annually: Check personnel records for date-sensitive information, competencies, credentialing and recredentialing, peer review, mandatory state reports and CMS quality indicators

Assign responsibilities to managers, track completion, and hold teams accountable. Outsourcing some checks can reduce internal workload without sacrificing compliance quality.

Achieving QAPI Objectives

An effective Quality Assurance and Performance Improvement (QAPI) program demonstrates a commitment to continuous improvement, and it’s critical for CMS compliance. Weak QAPI programs can jeopardize accreditation and cause missed opportunities for operational gains.

Here are some areas of focus to help you maximize the benefits of QAPI while meeting regulatory requirements:

1. Collect and analyze data

Identify trends and opportunities using existing ASC data sources—financial reports, patient and staff satisfaction surveys, and incident logs. Let this data guide your study topics.

2. Focus on impactful improvements

Select only a few QAPI studies each year, but make them count. Engage staff in identifying focus areas, especially those that affect patient safety, satisfaction, or workflow efficiency. Involving your team drives ownership and successful implementation.

3. Plan and execute studies methodically

Create a QAPI calendar detailing when topics are chosen, studies are conducted, and results reviewed. Regular committee meetings ensure progress and accountability.

4. Continuously review program performance

Evaluate your quality initiatives regularly. Track progress, review in-progress studies, and identify new areas for review based on feedback, surveys, or new regulations.

5. Learn strategically from others

Benchmarking other ASCs can inspire useful study topics, but avoid copying. Tailor projects to your data, resources, and staff expertise to ensure relevance and results.

6. Avoid common QAPI pitfalls

Watch out for these missteps that undermine program effectiveness:

Choosing topics with limited potential impact
Pursuing outdated or irrelevant issues
Confusing ongoing monitoring with limited-time performance studies
Not concluding with actionable improvements
Starting but not completing studies
Copying topics from other ASCs without relevance to your own facility

The Bottom Line: Building a Culture of Continuous Compliance

Accreditation is not a one-time event. It’s an ongoing commitment to quality, safety, and accountability. By embedding compliance into daily operations, investing in staff education and technology, and maintaining a proactive QAPI program, your ASC can stay survey-ready, strengthen patient trust, and ensure long-term success.

Chapter Six

How ASC Managers Are Using Novel Technology To Improve Performance

Modern ASC management platforms can dramatically enhance cost efficiency, productivity, and patient satisfaction. However, navigating today’s fast-evolving IT landscape requires careful planning and smart investment.

The following strategies will help you identify, evaluate, and implement ASC-specific software that delivers measurable operational and clinical results.

Recognize the Hallmarks of Effective ASC Software

When selecting a technology platform, prioritize solutions built specifically for ambulatory surgery centers. Look for these eight key features and benefits:

Comprehensive functionality: Choose an integrated platform that supports all major workflows within a single database—scheduling, documentation, billing, analytics, and reporting.
Mobile access: Ensure secure mobile access so surgeons and partners can review schedules, sign documentation, and manage cases remotely.
Patient engagement tools: Platforms should automate reminders, pre-surgical instructions, and patient communications to improve satisfaction and compliance.
Cloud-based infrastructure: Cloud technology enhances security, simplifies disaster recovery, reduces IT overhead, and ensures automatic software updates.
Intuitive interface: Select user-friendly software designed with ASC input to minimize training time and errors.
Configurability: The system should adapt easily to your ASC’s workflows, roles, and reporting requirements.
Robust data analytics: Look for dashboard-driven reporting that allows quick insight into utilization, financials, and performance trends.
Streamlined implementation and training: Best-in-class ASC software should deploy in weeks — not months — and staff training should be completed in hours.

Understand Ambulatory Software vs. Hospital/Practice-Focused Software

While many EHR systems claim to support ASCs, most are modified versions of hospital or physician practice platforms. These adaptations often introduce complexity, inefficiency, and cost.

Below are some of the most common issues that can arise.

Shortcomings of hospital-focused software

Hospital EHRs are designed for inpatient complexity: broad case types, high documentation demands, and extended stays. For ASCs, that means:

Overly complex features and unnecessary costs
Slower workflows requiring manual workarounds
Gaps in compliance data for CMS and state reporting

In contrast, ASC-specific software is purpose-built for outpatient surgical environments. It includes the required functions “out of the box,” minimizing customization, cost, and training time.

Shortcomings of practice-focused software

Practice management systems are often too limited for ASC needs. They lack:

Detailed surgical scheduling data (e.g., anesthesia type, authorizations, supply/equipment requests, etc.)
Comprehensive documentation modules
Patient experience tools for pre-op, intra-op, and post-op phases

Adopting these systems can create compliance risks, inefficiencies, and poor patient communication.

The value of ASC-focused software

Purpose-built ASC software delivers efficiency, compliance, and stronger patient engagement. Key advantages include:

Maximum efficiency: Refined for ASC workflows without unnecessary inpatient or practice modules
High configurability: Tailor features to specific specialties, procedures, or partnership models
Ease of accessibility: Cloud platforms support secure remote access for surgeons and staff while reducing IT costs
Fast implementation and training: Rapid deployment and intuitive interfaces accelerate ROI
Improved regulatory reporting: Built-in templates and data structures simplify CMS, state, and accreditation reporting requirements.

How To Evaluate and Select Ambulatory Software

With many solutions available, due diligence is essential. Follow these five steps to make an informed decision:

Choose ASC-specific software: Avoid retrofitted hospital or practice systems. Look for software designed explicitly for ASC workflows such as block scheduling and implant tracking.
Seek vendors that specialize in ASCs: Experience matters—vendors immersed in the ASC market are better equipped to keep up with regulatory and industry changes.
Consider market penetration: A large base of ASC customers signals product maturity, stability, and long-term vendor commitment.
Request a detailed software demo: Come prepared with use cases and questions. A strong demo should confirm that the software supports your unique workflow and compliance needs.
Speak with references: Talk to ASCs of similar size or specialty to learn about implementation experience, vendor support, and performance results.

The Bottom Line: Leveraging Technology for Smarter, Faster ASC Operations

The right technology doesn’t just digitize your processes — it transforms them. By selecting ASC-specific software that enhances efficiency, engagement, and compliance, managers can empower staff, streamline workflows, and strengthen financial and clinical outcomes. Purpose-built tools make modern ASC management faster, safer, and more connected than ever.

Conclusion

Powering ASC Performance With SIS

Conclusion

Technology is transforming the way ambulatory surgery centers operate — and redefining what effective ASC management looks like. With the right partner, your ASC can elevate collaboration, enhance patient safety, and achieve stronger financial results.

SIS Complete delivers everything today’s ASCs need to perform at their best. This all-in-one, cloud-based platform integrates clinical documentation, mobile EHR, analytics, scheduling, and patient engagement into a single, intuitive solution. It gives your team the tools to work smarter, improve accuracy, and deliver care with confidence.

To complement your technology investment, SIS Revenue Cycle Services provide expert end-to-end support that strengthens your financial performance. From improving billing and coding to accelerating collections and increasing clean-claim rates, SIS’s RCM solutions help ensure your ASC’s financial health keeps pace with its operational excellence.

See how Surgical Information Systems can help your ASC perform smarter, faster, and stronger. Request a demo to discover how SIS Complete and SIS Revenue Cycle Services can transform your operations from scheduling to final payment.

Frequently Asked Questions

What is ASC management?

ASC management refers to the strategies, processes, and technologies used to run an ambulatory surgery center efficiently, from clinical operations and staffing to compliance, billing, and patient experience.

Why is technology essential for effective ASC management?

Modern ASC software improves scheduling, documentation, and workflows, helping administrators increase efficiency, accuracy, and profitability.

How does SIS Complete support ASC management?

SIS Complete is an all-in-one, cloud-based ASC management platform that integrates EHR, scheduling, analytics, and patient engagement tools, empowering teams to perform at their highest level.

What are SIS Revenue Cycle Services, and how do they complement SIS Complete?

SIS Revenue Cycle Services provide expert billing, coding, and collections support to help ASCs accelerate cash flow, reduce denials, and maintain financial health.

How can technology help with ASC compliance and accreditation?

ASC-specific EHRs and analytics platforms simplify documentation, support QAPI programs, and help ensure adherence to CMS, OSHA, and accrediting body requirements.

What should administrators look for when choosing ASC management software?

Look for ASC-specific systems that offer cloud hosting, easy configurability, mobile access, and robust analytics — supported by a vendor with deep ASC expertise.

Glossary of Key Terms

ASC (Ambulatory Surgery Center)
A healthcare facility that provides same-day surgical care, including diagnostic and preventive procedures, without requiring hospital admission.

ASC Management
The administration, coordination, and optimization of all operational, clinical, and financial functions in an ambulatory surgery center.

RCM (Revenue Cycle Management)
The process of managing billing, claims, payments, and collections to ensure steady cash flow and financial performance.

EHR (Electronic Health Record)
A digital system for storing and managing patient health data, clinical documentation, and compliance records.

QAPI (Quality Assurance and Performance Improvement)
A CMS-mandated program that ensures ASCs continuously monitor and improve safety, care quality, and operational performance.

SIS Complete
An all-in-one ASC management platform from Surgical Information Systems that integrates EHR, scheduling, analytics, and patient engagement tools.

SIS Revenue Cycle Services
SIS’s outsourced RCM offering that delivers expert billing, coding, and collections management to help ASCs maximize reimbursement accuracy and speed.

ASC Management: Surgical Information Systems' Technology Guide for ASC Administrators