Streamlining Anesthesia Billing from Case to Claim

How Livonia Outpatient Surgery Center Simplified Billing and Accelerated Reimbursement with SIS Office Anesthesia™

Streamlining Anesthesia Billing from Case to Claim

Overall Experience

After years of paying a high-priced anesthesia billing vendor, Livonia Outpatient Surgery Center (LOSC) decided to bring anesthesia billing in-house using a separate legacy system. What should have been one clean workflow turned into a disjointed, redundant process. Every case had to be boarded twice — once in the SIS Complete™ ASC management system and again in the legacy system — resulting in redundant data entry by multiple staff members.

When SIS introduced SIS Office Anesthesia, LOSC saw an opportunity to eliminate duplicate work and simplify billing. By aligning provider rates and insurance data, the center achieved clean data and a smooth implementation. One biller now handles the entire anesthesia billing workflow. There's no duplicate case entry, no second system to log into, and no additional staff needed just to move data between platforms. Everything happens in one place.

Streamlining Anesthesia Billing from Case to Claim

Outcomes

The benefits of SIS Office Anesthesia were immediate:

  • Daily billing instead of delayed billing. Previously, the team waited weeks to batch anesthesia charting before running claims. Now, the surgical and anesthesia services are billed together, on the day the case is performed.
  • Claims out the door, payments coming in. Claims are submitted without issue, statements are going out, and reimbursements are arriving.
  • No added workload. Consolidating anesthesia billing into the SIS environment didn't burden the team. It freed up staff time and reduced the number of people involved in the process.
  • Fast adoption for existing billers. Because the screens and workflows mirror SIS Complete, any biller already comfortable with SIS could pick up anesthesia billing quickly. The billing "language" of units and time may be new, but the experience isn't. Even a biller who was initially hesitant came around once she saw how familiar it felt.

At a time when two-thirds of ASCs rank anesthesia coverage among their top financial challenges, being able to bill for anesthesia services is critical. For an ASC weighing whether to offer anesthesia billing to secure providers, LOSC is a testament to how SIS Office Anesthesia delivers real operational relief without disrupting the business office.

In Their Own Words

Honestly, the best word I have for it is 'easy.' I know very little about anesthesia billing, but setup was simple, and because the screens and workflows look just like the rest of SIS, we were able to start billing immediately without learning a whole new system. We got rid of our other system, freed up our staff, and now our biller does everything in one place. Most importantly, we're getting paid. It really doesn't add to your workload at all."

Laura Picano-Wilson, RN, CNOR, CAIP

Facility Administrator, Livonia Outpatient Surgery Center